We value our customers and wish to make your purchase experience enjoyable. If something goes wrong with your product, you should always contact us for assistance. In addition, we offer a 12 month warranty on all products used for private household use, and 3 month warranty for commercial use from the date of purchase.
Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions.
Warranty is considered void if there is mishandling product during transportation after pickup or truck delivery to the buyer's premises.
You must produce the original invoice or other proof of purchase document disclosing the purchase date.
All costs of return postage, transport and freight, travelling expenses, hiring tools, labors in fitting parts are paid by the customers.
Parts purchases, consumable components, and accessories [such as hoses, clutches, spray guns, brass head pumps, blades, tines etc.] are not covered by our standard warranty once used. If you have an issue with parts or consumable components please contact us to discuss a resolution prior to using the item.